Shipping & Returns
All our packages are shipping via USPS First Class, USPS priority mail or USPS express mail with a delivery confirmation number.
This does NOT include production time.
► USA: USPS FIRST CLASS MAIL SHIPPING
Takes 2-5 business days within the USA
► USA: USPS PRIORITY MAIL SHIPPING
Takes 2-3 days within the USA
► USA: USPS EXPRESS MAIL SHIPPING
Priority Shipping takes 1-2 days within the USA
► INTERNATIONAL: SHIP / PRODUCTION TIMES
I'm so sorry, but we can't guarantee anything in terms of delivery times for international orders at this point. International shipping times are so varied that we don't have enough control over delivery times to know when packages will arrive for sure.
Transit times can vary GREATLY.
Occasionally packages can be SUBSTANTIALLY DELAYED, up to 45 days, but the usual transit time is 7-14 days.
Return & Exchange Policy
We accept unworn/unpersonalized returns and/or exchanges within 5 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces, unless we made an error.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.
Please contact us for a return:
- Do NOT just send it back.
- Please pack the item carefully.
- If it arrives in a tangled mess, it will make us very sad!
- Returns will process in approximately 2-3 weeks.
- you need to provide a tracking number
For returns, we refund the purchase price minus a 5% restocking fee.
We do not refund shipping costs.
► EXCHANGES: FOR A DIFFERENT ITEM
- We accept unworn/unpersonalized exchanges on orders within 5 days of when your package was delivered.
- Standard shipping rates apply.